Privacy Policy

Your privacy is important to us. Learn how we collect, use and protect your data when you use our services and website at IllustrateAI.

Metrum Media (“Metrum,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our marketing campaigns.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect information about you in a variety of ways, including:

a) Personal Information

Information you voluntarily provide to us, such as:

  • Name

  • Email address

  • Phone number

  • Business name

  • Billing or payment information

  • Any information submitted through forms, bookings, or consultations

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed and time spent on pages

  • Referring URLs

  • Cookies and tracking technologies

c. Marketing & Advertising Data

If you interact with our ads or campaigns, we may collect engagement data through platforms such as Google, Meta (Facebook/Instagram), and other third-party advertising tools.

2. How We Use Your Information

We use the information we collect to:

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Understand website usage

  • Improve site functionality

  • Track conversions and performance

  • Support advertising and remarketing efforts

You can control cookie preferences through your browser settings. Disabling cookies may impact certain features of the site.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

  • Service providers and vendors who assist in operating our business (hosting, CRM, payments, analytics)

  • Advertising platforms for campaign delivery and tracking

  • Legal or regulatory authorities if required by law

All third parties are required to maintain the confidentiality and security of your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

To exercise these rights, please contact us using the information below.

6. Your Privacy Rights

Depending on your location, you may have rights including:

  • Accessing the personal data we have about you

  • Requesting corrections or updates

  • Requesting deletion of your information

  • Opting out of marketing communications

To exercise these rights, contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. Children’s Information

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. SMS Communications & Mobile Information

SMS Opt-In & Consent

By submitting your phone number through our website forms, booking tools, chat features, or other contact methods, you consent to receive SMS (text) messages from Metrum Media.

These messages may include:

  • Appointment confirmations

  • Project updates

  • Marketing communications

  • Promotional offers

  • Service notifications

  • Follow-up messages

Message frequency may vary.

Consent to receive SMS messages is not a condition of purchase.


Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.


Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

You may also reply:

HELP
for assistance or contact us directly at:

Email: info@metrummedia.com
Phone: (239) 490-3495

After opting out, you will no longer receive SMS communications unless you re-subscribe.


Mobile Information Sharing Policy

SMS opt-in data and consent will not be shared with third parties.

We respect your privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile information will not be sold, rented, or transferred to third parties.

We may share mobile information only:

  • With service providers necessary to deliver messaging services (e.g., SMS platforms)

  • When required by law

All other categories of personal information exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.


Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your mobile information and personal data from unauthorized access, disclosure, or misuse.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Metrum Media
Fort Myers, Florida
Email: info@metrummedia.com
Phone: (239) 490-3495

Ready To Connect?

The Metrum Guarantee: We don’t do “busy work.” If we can’t find a way to move the needle for your business, we’ll tell you upfront.

Metrum Media is a specialized digital marketing and systems agency that replaces fragmented tactics with high-performance, automated “revenue machines.” We architect the entire growth path—from sharp strategy and creative to AI-driven follow-up—to turn traffic into predictable, scalable profit.

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